Enterprise 2.0 - A strategic system delivering competitive advantage?

Friday, February 29, 2008

I believe that Enterprise 2.0 can be a strategic system to a certain extent. However this is not purely based on the IT side of enterprise 2.0 only. As I have described here and here, there is much more to E2.0 than just the tech side of things. After all, systems that deal with E2.0 is generally not very complicated.

If an organisation can make all their employees working as one and delivering the information required at the right time with clear transparency across the organisation, decisions made would be of much higher quality. However, releasing information might be seen as a power loss / threat to the senior management. After all, information is power. Personally, I do think that a person's capability is not based on how much information the person holds but more about how the person makes full use of the information on hand.

With a strong flow of information across the organisation, people can better decide on their course of action that would fit into the larger picture of things and as this builds up, the organisation would be constantly making better decisions thus achieving competitive advantage. There would be alot of cultural change in this space that is required but I do believe it is achievable especially if the company is predominantly younger people.

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